Latest news
CFO: Npower could be sold by its parent RWE, blaming customer loss
German utility company RWE envisages selling its British business Npower, as billing glitches triggered an exodus of customers, declared Bernhard Guenther, its chief financial officer (CFO).
read more... 23/11/2015
E.ON will pay penalty of 7.75 million pounds over UK billing
Utility E.ON will pay a penalty of 7.75 million pounds ($11.51 million) subsequent to billing errors which could have touched 48,000 British clients, as stated by the company on Thursday.
read more... 03/04/2015
EDF in the top of customers’ complaints
According to Consumer Focus watchdog, the major energy supplier, EDF has been named as Britain's most complained among power companies, mainly due to the implementation of a new billing system.
read more... 21/09/2011
UK energy suppliers are culpable of wrong billing
According to the recent research performed by UK-based price comparison and switching website, nearly 27% of households have been billed incorrectly by their energy company in the last two years, with over 14% of households billed wrong more than once.
read more... 08/04/2011